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OET Role Play – Flow Test 1

This is the simplest flow of an OET Role Play. If you follow these and miss not many, you can conclude your role play effectively!

SIMPLE FLOW

  1. Address the patient
  2. Introduce yourself
  3. Asking for preference
  4. Thanking 1 & enter his purpose
  5. Trying to Understand
  6. Ask for Permission
  7. Asking Questions
  8. Understanding
  9. Planning
  10. Assessing
  11. Clarification
  12. Summarizing
  13. Organizing
  14. Convincing
  15. Appreciating
  16. Asking to Repeat
  17. Thanking 2
  18. Any more Question?
  19. Conclusion

Address the patient

  1. Mr. Edmond Whitely?

Introduce yourself

  1. My name is Emma Meloni. I’m the nurse practitioner in this facility.”

Asking preference

  1. How do you prefer to be addressed?”

Thank the patient and enter his purpose:

  1. Thanks for coming to see me now.
  2. How may I assist you?
  3. I understand that you are here to talk about your sleep apnea with me.”
  4. How may I help you today?
  5. Yes, I’m very confused about my condition and I don’t know what to do now.”

Trying to Understand

  1. Nurse: “That’s okay, Mr. Edmond! I am trying to understand why you feel that way, and it can be overwhelming.
  2. Nurse: “Mr, Parker, I am trying to understand your situation.
  3. Nurse: “Mr, Parker, I have already got an idea about your situation.

Ask for Permission

  1. Nurse: Before I take you through the treatment options, I’d like to ask you some questions about your condition. Is that alright?”

Asking Questions

  1. Nurse “Can you tell me, what type of health problems you’ve been having?”
  2. Nurse: “You said you were sleeping just like my father. What did you mean by that?”
  3. Nurse: “Can you tell me about how often do you have alcohol?”
  4. Nurse: “I am afraid your alcohol consumption can deteriorate your condition. How would you feel about limiting your alcohol intake step by step to a bare minimum?”

Understanding

  1. Nurse: “I see.”
  2. Yes, I am getting you, Mr Parker.
  3. Yes, I can feel that.
  4. Yes, I was about to say the same.
  5. Now I have got a clear picture of your situation, Mr Parker.

Planning

  1. Nurse “Okay, here’s what I’m going to do. First, I’ll explain about sleep apnea and why it can be a serious problem; then, we can discuss how to manage the condition.

Assessing

  1. Nurse: But, prior to that I would like to know, how much you know about sleep apnea?”

Clarification

  1. Nurse: “Well, actually, sleep apnea is quite different from snoring. It is caused when your throat closes for short times during sleep, which will close the upper airway and as a result your breathing stops. After a short time, your brain realizes that breathing has stopped and triggers the breathing to start again. This can sound like snoring.”
  2. Nurse “Yes, that’s right. In most cases, the person suffering from sleep apnea doesn’t even realize this and always feels exhausted after waking up.”
  3. Nurse: “No, it isn’t. The most important thing to remember about sleep apnea is that it is not just a type of snoring that happens during your sleep. Without proper management, it can be a very serious condition. People with severe sleep apnea have an increased risk of high blood pressure, stroke, heart failure and heart attacks.”
  4. Nurse: “I can see it’s a bit of a shock for you and a lot to take in. That being said, there are some treatment options, which will help you manage the condition.”
  5. Nurse: “Yes, it is. It’s known as CPAP mask. CPAP means Continuous Positive Airway Pressure. The mask looks very similar to the normal oxygen mask; but it works in entirely a different way. It continuously blows gentle, pressurized air through your airway and the increased air pressure prevents the airway from collapsing when you breathe. Thus, it avoids the situation that causes you to stop breathing.”
  6. Nurse: “You put on the mask in the same way as an ordinary oxygen mask and it’s only needed at night to make sure that you get a good night’s sleep.”

Summarizing

  1. Nurse: “To go over what you have told me, your nose was injured in a car accident six months ago. Since then, you have been snoring while sleeping and wake up exhausted in the morning. Is that an accurate summary?”

Organizing

  1. I am going to divide this talk into two parts. I’d like to start by explaining about a device you can use at night to breathe more easily during sleep. Following that I’ll talk about some indispensable lifestyle changes which can definitely improve your condition. Is that okay?”

Appreciating

  1. Nurse: “That’s great that you are willing to consider cutting down your alcohol intake. Gradually, you might find it’s lot easier to manage.

Asking to Repeat

  1. Before you go, I just wanted to make sure that we discussed about CPAP mask properly. Would you mind describing the CPAP mask to ensure that you’ve a clear understanding about it?”

Thanking 2

  1. Nurse: “I thank you for your comprehension. I’m glad that I was able to help today.

Any more Question?

  1. Nurse: Is there any questions that you would like to ask about what we’ve discussed?”
  2. Nurse: “Do you have any more questions?”
  3. Nurse: “Have you asked all questions?”
  4. Nurse: “Have I been able to answer all your questions?”

Conclusion

  1. Nurse: “Well, it was great meeting you Please, call the hospital if you have any questions.”
  2. Nurse: “That was a great time with you, Mr Morgan! Please keep coming back to us whenever you need our help.”

SIMPLE FLOW

  1. Address the patient
  2. Introduce yourself
  3. Asking preference
  4. Thank the patient and enter his purpose:
  5. Trying to Understand
  6. Ask for Permission
  7. Asking Questions
  8. Understanding
  9. Planning
  10. Assessing
  11. Clarification
  12. Summarizing
  13. Organizing
  14. Convincing
  15. Appreciating
  16. Asking to Repeat
  17. Thanking 2
  18. Any more Question?
  19. Conclusion.

The Case | Hospital

Mr Holmes is a 25-year-old traveler. He is getting ready to travel to the Andamans next week. He has come to see his GP prior to his journey, to discuss the recent deterioration of his health. You are Ms Belle, charge nurse.

  • Question of

    Address the patient:

    • Are you Mr Holmes?
    • Mr Holmes?
    • You are Holmes, a traveler?
  • Question of

    Introduce yourself:

    • I am Belle, the charge nurse.
    • I am Ms Belle, the charge nurse.
    • I am Ms Belle, a charge nurse.
  • Question of

    Asking preference:

    • How should I address you?
    • How would you like me address you?
    • How can I address you, Mr Holmes?
  • Question of

    Thank the patient and enter his purpose:

    • Thanks, Mr Holmes. I have told that you have come to talk to your doctor about a journey you are about to undertake in a week’s time.
    • Thank you Mr Holmes. You have come to talk to me about a journey you are about to undertake in a week’s time.
    • Thanks, Mr Holmes. I have been told that you have come to talk to your doctor about a journey you are about to undertake in a week’s time.

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Written by Biju John

Love for English begins with understanding its unknown rules. Biju John lives on the internet, teaching OET, IELTS and PTE. More than a million students have thanked him from their heart.

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